Bongo wins Gold and Silver for ‘Best Use of AI in Learning’ at Learning Technologies Awards

Bongo is a video assessment solution that enables experiential learning and soft skill development at scale. Organizations use Bongo’s structured video workflows to facilitate repeated skill practice, peer-to-peer collaboration, and knowledge application within a real-world context. When individuals demonstrate what they can do on video, evaluators get an authentic representation of their competency. Bongo was founded in 2009 and is headquartered in Loveland, Colorado.

For more information about our services, please refer to our website: www.bongolearn.com

Privacy Policy

1.0 INTRODUCTION

This Privacy Policy is applicable to Bongo (“we”, “our” or “us”) as related to our services, which collectively include:

• the use of www.bongolearn.com (“Website”),
• the use of the Bongo application (“Application”),
• social media messages and marketing campaigns, and
• the use of our products and services.

2.0 PERSONAL INFORMATION WE COLLECT

2.1 Information you choose to provide to us

• WHEN: We may ask you to provide personal information when:

  • You use the Website to download articles, datasheets, eBooks, etc.
  • You request a trial or demo
  • You connect with us directly via phone calls or video conferencing
  • You or Client account administrators upload or enter personal information into the Bongo Application
  • You pay for our Services.

• WHAT: The personal information we collect may include:

  • first and last name,
  • business email address,
  • institution name.
  • As an End User of the Application:
    • videos and/or comments made in the Bongo Application.

2.2 Information we collect automatically

• WHEN: We collect information about your visits to the Website and the Application when you land on any of our web pages.
• WHAT: Information collected includes:
  • access times,
  • pages viewed,
  • device information such as IP address, browser type, and language.

3.0 HOW WE USE PERSONAL INFORMATION

We use your Personal Information to:

• Deliver the contracted Services
• Communicate with you directly through emails, calls, etc.
• Send communications about new Application features, event announcements, promotional offers, etc.
• Analyze user clicks and usage of the Application and Website to improve user experience.

4.0 HOW WE SHARE PERSONAL INFORMATION

• Our Application and Services: Your personal information may be viewed by other users within your organization who have access to the Bongo application.
• Service Providers: We use third parties to help us provide our Services. They are obligated to protect the personal information.
• Legal disclosures: We may need to disclose personal information when required by law.

5.0 HOW WE SECURE PERSONAL INFORMATION

We take various measures to protect personal information from unauthorized access and disclosure.

6.0 YOUR RIGHTS

You have rights regarding your personal information, including:

• Accessing your personal information,
• Requesting deletion,
• Objecting to processing for direct marketing.

7.0 HOW LONG WE KEEP YOUR PERSONAL INFORMATION

We retain information as long as necessary to provide the Services.

8.0 OTHER IMPORTANT INFORMATION

We process data in AWS regions including: US, Canada, South America, Europe, and Asia.

9.0 CONTACT INFORMATION

You may contact us to exercise your rights or ask for more information about your personal information at DPO@bongolearn.com.

Appendix

A.1 FOR INDIVIDUALS BASED IN EUROPEAN UNION

Bongo is the controller of your personal data collected when:

• When you visit our Website: www.bongolearn.com

Bongo is a processor of all personal data processed on the Application, on behalf of our Clients.

A.2 FOR INDIVIDUALS BASED IN CALIFORNIA

A.2.1 Collection and Use of Personal Information

We have collected the following categories of personal information:

• Identifiers, such as your name, email address, etc.
• Internet/Network Information.

A.2.3 California Privacy Rights

As a California resident, you have the right to:

• The Right to Know any specific pieces of personal information we have collected about you.
• The Right to Request Deletion of personal information we have collected from you.
• The Right to Opt-Out of Personal Information sales to third parties (Bongo does not sell personal information).